Got two different errors on my Creality K1.

I just setup my K1 today and I got two different errors. One is Error 2069, Unknown exception and the other is errror 2565, the heating bed is not heating as expected. If anyone can help please and thank you!

First error could there be an apostrophe or something like that that is making the gcode think it is doing something? Second error I would check all the bed connections are good and tight, dodgy thermistor?

Im just trying to run the Benchmark part that came programmed in the machine and its in my house. Do you have a diagram of the bed connections? idk what im looking for. its my first 3d printer