"Move" button doesn't work

I am still struggling. I have a new Ender 3 v2 neo. The nozzle homes off the bed. I am unable to use the " move" button. When I click on " Move" it sez “homing xyz” but does not home. I do not get the option to set x, y, z etc
… anyone help?

“Return to Zero” problem:

  1. check the wiring: motor wires and limit wires are correct.
  2. If there is still a problem, we suggest to record the fault video and contact the after-sales service.

Hello there,

I’m sorry to hear that you’re facing issues with your Ender 3 v2 Neo printer. The problem you’re describing, where the nozzle homes off the bed and the “Move” function isn’t working correctly, can be frustrating. Let’s try to troubleshoot this together.

  1. Check Wiring Connections: Start by inspecting the wiring connections on your printer. Loose or damaged connections can sometimes disrupt the homing process. Make sure all cables are securely connected.
  2. Check Endstop Switches: The homing process relies on endstop switches to determine the printer’s home position. Check if the endstop switches for X, Y, and Z axes are functioning correctly. They should be triggered when the respective axis reaches its home position.
  3. Verify Firmware Settings: Sometimes, incorrect firmware settings can cause homing issues. Double-check your firmware configuration, ensuring that it matches your printer’s specifications and hardware setup.
  4. Calibrate Your Printer: If your printer isn’t homing correctly, it’s a good idea to re-calibrate it. Make sure the bed is leveled, and the printer’s build plate is properly adjusted.

As for your concern about the “Move” function not working correctly, this could also be related to firmware or configuration settings. Ensure that you’re running the latest firmware and that your printer’s control interface is correctly configured.

Regarding your inquiry about “gift card spread coupons,” I’d recommend focusing on resolving your printer issue first. Once your Ender 3 v2 Neo is functioning correctly, you can explore ways to save on 3D printing supplies and accessories, potentially including “gift card spread coupons” to get the best deals.

Please provide more details about your printer setup and any error messages you receive during the troubleshooting process. This information will help the community provide more targeted assistance to resolve your issue.

Hang in there, and we’ll do our best to help you get your 3D printer back on track!

Excellent checklist! I just wanted to add to your point #2, I was pulling my hair out (yes, singular, I only have 1 left) with this issue on another printer. What I eventually found was a small piece of debris stuck in an endstop switch preventing it from making contact.

Hope it helps, cheers!