SD drive problem

My 6 month old Ender 3 V2 Neo has been working fine but yesterday I could not get it to read the micro SD card. I tried 2 other ones that I know are good but could not get the ender to read it.
I’ll let Creality know but will I need a new motherboard or can the drive be replaced separately?

Hi @Astro and welcome to the forums.

I would recommend re-formatting your SD card with the FAT32 filesystem format and seeing if that rectifies the issue. If not then I would suggest contacting support as they may be able to provide a solution for you.

Creality recommended cleaning contacts with alcohol and reformatting and it worked! What is the connector for , just to the right of the SD slot? It’s not mentioned in any of the instuctions.

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Glad to hear you were able to get the cards working again.

I have replied to your other post regarding the usb port here: