Using self-levelling Ender 3 V3 KE for Z-Axis

Having trouble with the auto levelling. The nozzle is pushing down the plate so when it zeros in it drags along. I have done auto levelling and it comes up with this warning as attached. Tried to manually set the z axis but it goes back to the same setting. What do i need to do?

I have tried the reset the auto-level - adjusting the z axis but the z axis always shows up as -0.06 and doesn’t change when i make any changes - as per instructions on the youtube video.
It is also giving me a Warning : Unkown Exemption Code - 2022 error message.

Check the strain sensor connections. The piezo strain sensor can break, I have posted links before for new ones.

I thought that but as the sensor is working - ie pushes down like it should i thought it was OK. I will look at it tomorrow (Aust time)

It should be lightly touching, barely noticeable, definitely not deforming the bed.