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    • B

      Creality sent me a faulty printer: won’t answer
      Creality Ender Series • customer service customer support cr10s5 • • BlakeH  

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      Dear @3dmkemaker Thanks for the suggestions, we will keep following on the issue, and find the best way to make it better.
    • J

      Power Switch Broken...
      Creality Ender Series • customer service best email for help power switch broken thanks • • Jax  

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      @Jax As shipping a switch from China takes more than 50 days by the sea, we suggest you buy a 3d printer switch on Amazon, which is less than 10$, please give us your shopping bill and PayPal account to kickstartersupport@creality.com, we’ll arrange refund money for your buying. Here is the amazon link: https://amzn.to/32Ms8OT Feel free to contact us if you still have any questions.