Doesn't recognise disc

  • Purcashed a new Ender 5 Pro a couple weeks ago. Worked fine. After last print for some reason the disc was compromised and would not work. I reformatted disc only to find when I place in printer it could not find it. Even with a new disc, printer could not find it. Any ideas what I can do to fix.

  • Make sure that the format is only fat32


    1. by disk did you mean micro/sd card
    2. if so and you are using a pc/mac you need to tell the pc what format to use, try formatting card in Fat32

    hope this helps you

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