CR-10s Pro V2 help needed

[je870]

Hi guys,

I am new to 3D printing in general, and am really struggling to get a good bed level. I am using the shim that came with the printer, ensured x axis are even using the black stock that came with the printer. When I go into AUX leveling left side is good but my right side has a consistent gap between bed and nozzle. Can someone help me get on track here?

[admin]

@je870

Please follow the video
https://drive.google.com/file/d/1aN5XHYZMfghEa0E2Ht3gQqPA9oA0g0a8/view?usp=sharing

[xdcoyote]

I have this exact same problem and I cant figure how to fix it. Ive put shims underneath to level it out and that worked pretty well but once I actually start printing, I run into the same gaps. my current theory is that the auto leveling system isn't working properly.