Ender-3 Pro bed not heating
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Hello! I just started to have an issue with the heated bed on my Ender 3 Pro where it is no longer heating. The printer also restarts probably because there is a heating error. It initially failed in the middle of a print, and in looking further by trying to restart the print, as well as just simply preheating PLA --> Preheat bed to 45 degrees C, it would fail (never rises from 28 degrees C).
Has any one else experienced this with their Ender-3 Pro? Any tips or guidance on what to check? I'm worried it's a hardware issue with the bed. The printer is also only less than a year old. I contacted Customer Service at Creality too, but hoping to get resolved sooner.
Thanks in advance!