please help



  • hey guys im looking for help with my ender 5 plus.

    the problem im having is the nozzle is crashing in to the bed when i am attempting the auto bed level feature and when i try to print anything.

    when i try the auto leveling it goes to home at the centre and moves u and down 3 times, the first 2 times the bl touch works and engages but on the third time the bed raises itself the bl touch stays red and the bed just crashes into the nozzle, i have tried everything and also updated the firmware.

    am i missing somthing? im a beginner and this is my first printer.


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