Ender 5 pro supplied with wrong board

  • Our Ender 5 Pro arrived from Creality as did a BL touch i bought from Amazon. The BL touch after much careful checking was selected as the one compatible with the V4.2.2 board as per the spec fro the printer on this website.. I have been happily printing away until tow weeks ago started when i started to install the BL Touch, only to find that i have an old V1 board NOT the updated board advertised. I have been arguing with Creality who expect be to PURCHASE a new board!!!!!! During this time its now too late to send the BL touch back to amazon... so i am £50 out of pocket for a useless BL touch and a printer that isn't the spec i purchased.... VERY unhappy customer!

    Such a shame as was going to purchase more printers for my company...

Log in to reply