CR6-SE won't auto-level



  • @admin It looks like others have had this issue also, but I'm stuck with my CR6-SE now as it won't auto-level any more. The print head doesn't make contact with the bed now and during the auto-level procedure, the print head gets further and further away from the bed as it moves to the different bed locations until I get the 202 error. I have gone through the Firmware update and am now on version 2.0.1.3. I have disassembled the print head and verified there are no loose connections to the sensor. I submitted a support ticket and have received no response. homing_error.jpg CR6_version.jpg



  • Dear @stadlea

    In order to better serve our users and solve their after-sales problems in a timely manner,
    our technical team has created an official after-sales platform:

    For after-sales issues with Creality products, please move to the official after-sales channel, where we have the professional after-sales staff to deal with your after-sales issues in real-time.

    Below is the official after-sales channel portal, if you have any after-sales issues, please contact us on this platform. Thank you for your support.

    https://www.creality.com/service-request



  • Anyone have any suggestions? @admin I sent a video to you and received no response.


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