Ender 5 Pro DOA

  • My first 3D printer experience is turning out to be a nightmare.
    Just received my new Ender 5 Pro and only have a blank blue screen.
    Purchased from Banggood.com for $500+.
    Their after sales service sux. No reply to emails.
    Creality tech support sent me some instructions to disconnect screen and connect PC via USB.
    I could see the USB port come up in device manager and drivers are up to date however Cura doesn't see the printer.
    I'm at a loss.
    Can anyone help ?

Log in to reply