CR10S PRO V2 Heatbed crash after leveling
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For reasons that are not clear, our CR10S PRO V2 always crashes with the heated bed when leveling. The first time the sensor was destroyed. Even after replacing the sensor, the problem is not resolved. As a demonstration, a box is placed in between when leveling. After the level, Z0 is approx. 10mm below the touched surface.
Here is a video about it:
https://ajxp.3dpro.de/data/public/90e10e.phpDoes anyone have any idea how we can fix this?
Thank you
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Dear @creality_hamburg
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our technical team has created an official after-sales platform:For after-sales issues with Creality products, please move to the official after-sales channel, where we have the professional after-sales staff to deal with your after-sales issues in real-time.
Below is the official after-sales channel portal, if you have any after-sales issues, please contact us on this platform. Thank you for your support.
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@creality_hamburg I have the same problem with my Cr10s pro! Did you already solved the problem?