Ender 5 plus not feeding filament
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I'm having an issue with my printer not feeding it worked one time for a test print then went dead. The motor works when plugged into another axis cord looks fine. I thought it was a main board problem so I put in a silent mainboard and still have the same problem. is this a common issue. it's a brand new printer
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Dear @Walter-E
Have you contacted our after-sales for the issue?
In order to better serve our users and solve their after-sales problems in a timely manner,
our technical team has created an official after-sales platform：For after-sales issues with Creality products, please move to the official after-sales channel, where we have the professional after-sales staff to deal with your after-sales issues in real-time.
Below is the official after-sales channel portal, if you have any after-sales issues, please contact us on this platform. Thank you for your support.
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I returned the printer. will never purchase another creality product.