PLA stringy

[dayday]

Hello, I just got my printer, completed 3 prints, and now when I print the PLA goes stringy. It will start then out of no where it doesn't touch the object and just shoots the PLA all over. Any help!

[admin]

Dear @dayday @Lengai

In order to better serve our users and solve their after-sales problems in a timely manner,
our technical team has created an official after-sales platform：

For after-sales issues with Creality products, please move to the official after-sales channel, where we have the professional after-sales staff to deal with your after-sales issues in real-time.

Below is the official after-sales channel portal, if you have any after-sales issues, please contact us on this platform. Thank you for your support.

https://www.creality.com/service-request

[Lengai]

@dayday hello I’m having the same issue. Printed fine for a week now very stringy, albeit very light thin strands.

I’m a newbie and have read up on this but no matter what I try (see test cone image); be it retraction length/ speed, printing temp/speed etc no difference...

Any thoughts?