Help with ender 3 printer not working

  • Hi, our ender3 printer heats up and the screen says ready, but it does not start printing. Once heated, I'm unable to access the menu. It does not start printing. MicroSD card has been used for previous prints.

    Tried switching off and on, checked lcd cable. Prior to heating i can access menu and clicked on reset to store settings, it beeped but didn't appear to do anything.

    Appreciate any help you can provide. Thanks

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