prints about a 1/4 inch above the bed

  • Hi all, im in need of some help. I am new to the 3d printing world and i have currently bought a creality 10s pro v2 after i received the printer i put together no problem followed all the leveling instructions and even printed out a womens head from the provided micro sd card i had put new filament in and recieved a clogged tip, i fixed that and the filament flows perfect but now when i print the nozzle is staying about a 1/4 inch from the deck and printing in mid air. i have releveled shut off the printer used the auto leveling nothing seems to work. any ideas or suggestions would be greatly appreiciated.

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