Pledgebox tracking information does not show any result
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Hi Creality team,
I am Backer No. 6025. I received the email that my CR-6 SE had been shipped back on 19 August; however, when I go to the link and use the tracking number provided, it says there's no such shipment.
I have already emailed you about this, but received no response.
Looking forward to a response here in your forums.
Regards,
Mark
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Just to close this out, my CR-6 SE did finally arrive. The tracking website never worked, though. As feedback, I recommend you take a look at how the shipping was handled and tracked.
Regards,
Mark
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Thanks, @nastyacidnoise. Yeah, could be that we're all in the same situation. As of 19 September, it'll be the 30 days mark, so I'll wait until then and see if the tracking starts working (or if the shipment arrives).
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I have just been notified that my backer number has been shipped but there is no tracking number assigned on pledge box,
Will this be emailed of should i keep watching for it on PB?
Backer Number 9753.
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Thanks, @admin. I'll check back in in 10 days, then, and hopefully the tracking information will be visible. I'll update this thread either way.
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@msheppard Hi Mark. I get the same tracking error and also got the same response from Creality. I'm wondering if any Australians have received their printer yet.
Cheers,
Dane
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@msheppard
Dear, your shipping just leaves China, it may be on the boat, please wait at least 30 days, then it will have updates.
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Thanks, @Starkiller. Didn't work with the FedEx website, nor with the Australia Post tracking site either. Appreciate you jumping in to help, though.
Hi @Creality. Can you help me sort this out, please?
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My link to 17Track never worked,
Try inputting the number into FedEx tracking, It worked for me that way.
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Yes, that's the same tracking number. It doesn't work.
The 17Track system shows this error:
Can you help me?
Regards,
Mark
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Dear @msheppard
The tracking number is 2X0005317824
Please check, thank you