Automatic Leveling Malfunction

[w1r3d.au]

I have just setup my new Ender 5 Plus and I am trying to set my hotbed level. The process starts and makes it through 2 readings when the bl touch gets lifted. Resulting in the hotbed getting forced into the hotbed. Would anyone be able to help me out?

[Gracy]

Hello,@w1r3d-au On this issue, Please send an email to CS mailbox: cs@creality.com,
where there will be professionals to answer your questions.