CR-10 Smart problems with extruder high temperatures

  • Hello,
    I have a problem with my printer. When I try to print PETG I put the noddle to 240, but the printer stops because the extruder can't reach this temperature. When the printer gets 230 can't reach this temperature and starts to cold (downs to 220-215), can't reach the temperature, and at few minutes the printer get an error and needs to restart.
    I have 1.0.10 firmware. How can I solve this?

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