Creality Warrant is Worthless

  • I purchased an Ender 3 Pro and the microSD card reader did not work. I contacted Customer Support and after several exchanges of emails with video proof the drive did not work, I got no further response from Customer Service. I had to buy a replacement control board to fix the problem.

    Don't count on Creality to honor any Warranty for their products.

  • I got an email asking for my address to send a replacement board. I don't need a replacement board, I already replaced the board. What I need is to be reimbursed for my purchase to fix the problem that Customer Service did not solve.

  • Please check your DM. Thanks:)

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