Can't Maintain Level Once Set

  • I'm new to Creality, but I've been running 3D printers for a few years now. I have an Ender-5 Pro. I can set the level and get it where I want it, but when I turn the unit off and turn it on to run another print it doesn't remember the level. It runs into the print head consistently. I would like to avoid having to relevel the bed every single time I turn it on. I'm using Simplify 3D as my slicer, but it seems like the problem is on the Creality side.

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