help needed please

  • hello all, im new to 3d printing and have just bought an ender 5 pro set up was easy ,first print great small owl ,second print great of thingiverse then the third print hot end moved to the middle of the bed ready to print but i had to stop the print as the bed was about 4 mm from the hot end can any body tell me where ive gone wrong and how to fix this as i want to get printing please. thank you.

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