Problem with file not being executed from SD card

  • My gcode is there in the SD card but when I go to print it just says extruder heating or bed heating. It gets up to heat on both and nothing happens. I sometimes turn the machine off and back on and sometimes it starts printing. It does the same to the original gcode files that were in the SD card from Creality that came with the printer. (Dog, cat)
    Please help!

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