Issues with card reader?

  • Hello, I received my CR-6 SE and there appears to be a mechanical issue with the card reader. When inserting the card, it will push in and stop in what I assume is the correct position, but the card never locks into place. Showing up in the menu when inserted is hit and miss, and not just because of the card being in the 'out' position. Is there any known workaround for the locking mechanism? And if so would it likely address the intermittent connectivity issue?

  • Dear @EventHorizon
    It seems to be the mainboard issue. As this is a public platform. For protecting your personal information, It is recommended to send your email address, shipping address, bucker number, machine serial number, and your issue video to We will send you a new mainboard.

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