CR-10 SMart pro unable to connect wifi

  • Hello,

    I have recently bought a CR-10 smart pro. But I can't complete the procedure to connect the wifi.

    When I click "reset network" I have a an image indicating an issue and a countdown of 60s which does nothing.
    When I try to add the printer in the application, I can the the printer but it waits for 90s and does nothing.

    I flashed the firmware of the printer but can't flash the firmware of the screen because the screws behind it are all flawed (round...). It came like that I don't know if there is a technique to open them.

    Thanks for your help!

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