Teflon tube and blue claw clip doesn't retain tube in pneumatic connector

[deweylandrum]

The Teflon tubing comes out of the connector when printing. I've tried both connectors and both blue clips. Anyway to fix this? It's a brand new Ender 3 V2 out of the box today.

[admin]

Dear @deweylandrum

Please contact the seller to reissue the pneumatic connector.