MY CR-6 SE PRINTER IS DEAD >>



  • MY CR-6 SE PRINTER IS DEAD >>

    THE SWITCH IS BROKEN AND WON'T
    TURN ON - WON'T EVEN CLICK !!

    I WROTE BEFORE AND GOT NO RESPONSE!

    SEND ME A POWER INPUT SWITCH MODULE <<

    I CAN REPLACE IT

    I EXPECT AN ANSWER WITHIN 24 (BY MONDAY)
    SHIP THE MODULE BY POST TO GET IT HEAR FAST

    THIS IS NO WAY TO KEEP YOUR CUSTOMERS!

    AT THIS POINT I AM VERY ANGRY!

    DS!



  • @oliverhbailey yes this is very true, they have shown they don't care about the customers I have tried contacting them plenty of times and it took me bugging them in almost all their email addresses to finally get a response from them.



  • It has been stated in a couple of threads that if the switch isn't working, record a video of it being broken, buy a new switch, and email your information (name, address, kickstarter number, serial number), receipt, and video to the company and they should reimburse you.

    I was lucky enough that when I reseated the connectors on my switch, it started working again.



  • @davestea28
    Hello Dave,
    I have numerous problems starting September 4th that have led to a dead printer. It took almost 10 days to respond from tech support and nothing since. These people don't care about customers.


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