Where is the survey and why don't you respond?
I've emailed you. Commented here and on the Kickstarter, but no response. I never got an email about the survey. I don't know where it is? You said you would send an email on the 28th to people who hadn't completed the survey, but I didn't get it. PLEASE REPLY.
I have to echo your concerns....whether it is contacting Creality tech support, via the kickstarter email or on this forum I have received no responses. I backed for a CR-6 SE, accessories and a CR-6 Max. Very disappointing and inconsistent customer service.