Problems with and no contact with Creality

lg.lindstrom

Hi

At 5:september I got message from Pledgebox telling me that my printer was on the way. I also got a tracking number.

Checking the shipment I could see folowing:

Number: 1ZV183Y56846094489
Package status: In transit
Country: Germany -> Sweden
Destination:

Origin:
2020-09-05 12:02, Germany, Order Processed: Ready for UPS
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Today, September 30, the message is still the same. Nothing have happend with the shipment.

I have contacted Creality a couple of times but NO response whatsoever.

Anyone who have similar experience and/or can advice what to do?