Problems with and no contact with Creality

  • Hi

    At 5:september I got message from Pledgebox telling me that my printer was on the way. I also got a tracking number.

    Checking the shipment I could see folowing:

    Number: 1ZV183Y56846094489
    Package status: In transit
    Country: Germany -> Sweden
    2020-09-05 12:02, Germany, Order Processed: Ready for UPS
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    Today, September 30, the message is still the same. Nothing have happend with the shipment.

    I have contacted Creality a couple of times but NO response whatsoever.

    Anyone who have similar experience and/or can advice what to do?

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