Why is my printer still waiting for UPS collection

  • I have sent several emails - with no reply

    My printer has been waiting for UPS collection for over 3 weeks

    Label Created 05/09/2020 12:02 Germany

  • Dear @Gorph65

    Your goods may still on the boat, as the shipping will need some days. And the UPS can only update the information after the goods finished the customs clearance. Please don't worry.

  • I just ordered mine on amazon prime , hopefully it will be here on sunday , i hope you get yours fast

  • Hi - Guten tag, Gorph65,
    Where was it shipped from?
    Do you have UPS in Germany?
    Sometimes UPS website gets the hickup and doesn't update.
    It has happened to me before, and suddenly with out any update, a package has been delivered to my door.

    I placed my order Tuesday 13 and is now in transit.

    Shipped 10/15/2020 12:21 P.M. Commerce, CA, United States Origin Scan
    Past Event Label Created 10/14/2020 9:24 P.M. United States Order Processed: Ready for UPS

    Hope your printer is heading your way now.....

    All the best


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