How to order parts
I broke the aluminum hot-end. The heater, and temperature resistor, and heat brake, they are all not broken. Only the aluminum peice is broken.
How can I buy replacement parts?
We have an online store, and a VIP store for only accessory, please check:
You are welcomed to our website to check if we have the accessory that you need. https://www.creality.com/product/3d-printer-accessory
@ilike56k "Creality Hotend - 3DJake UK" https://www.3djake.uk/creality-3d-printers-spare-parts/hotend-4?sai=9478&gclid=CjwKCAiAn7L-BRBbEiwAl9UtkMmAK7Z_PaksQsPSeLXtroOURPA8verRAWodMQv_bS0bag2gXzDmbxoCkGMQAvD_BwE looks like pre-order is the best way or possibly get something that will be a drop in replacement like the older creatality hotend.
Good luck, the customer service from this company is terrible. They told me to go to AliExpress for the part I need. But they won't tell me what it is called or a part number for it so I can find it.
@admin I would like to know this also.