Printer CR-6 SE won't move ~ Please help
I recently received the printer and got it together, checked everything was tight and connected. when I turn it on and try to move it z or y or home or even to auto bed level the printer won't move at all. If someone could help me sort out this issue I will be forever grateful
video of printer not moving
photo of MB and auto bed lvl screen frozen
ncbob last edited by
Good luck, I've been emailing them back and forth since 9/22 and they keep asking me to check the same things, with vague answers that they'll replace the motherboard and that an 'engineer' will review my responses.
This is a complete joke, I'm never going to buy a creality printer again, nor am I ever going to recommend them anymore to anyone.
I used to really like Creality but this has been handled so badly it's not even funny. I'm at the point now where I am going to strip it down for parts, or replace the motherboard and touch screen so at least I can get a working printer out of this whole fiasco.
Were you able to get yours to work? I have the same issue, followed the unboxing and setup guide. I am in the US and have it set to 115v. Nothing moves, when homing the screen shows Auto Home please wait for minutes and I have to restart the printer to get out of that screen. If a try to auto level it says wait for nozzle temperature to heat up to 120, it looks like it stops at 119 and again I have to restart printer. Current firmware version 1.02. Any suggestions?
- Please check whether the power supply voltage is adjusted to the local voltage;
- Please measure the pin voltage and driving voltage of the Z-axis and Y-axis on the motherboard