no printer or shipping information yet

  • My printer shipped (supposedly) on August 11th. I am from Canada. Backer number 5414. I was contacted twice with someone by the name of Liang Liyin and have yet to get any concrete shipping information. It is now October 17th and I have yet to get a response from Liang to my follow up querries or any shipping information regarding this printer purchase at all. Please advise as to when I should be getting it. thanks.

  • Dear @marc-marquis

    Your tracking number is 1Z9V9Y632098902693, and now it is one the boat, after customs clearance, you will receive the UPS updates. Thanks for supporting Creality.

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