Still haven't got my printer, but new orders are promised 3 to 7 days shipping

  • I was just told by creality that since I didn't fill out the survey (I missed that email) before July 1, they won't be shipping my printer this month. They didn't say when they would send it.

    Here's what they emailed me:

    "People who have completed the survey before July 1st will receive their printers, and you will be able to ship them out at the end of this month."

    However, if you go to their website, you will see they promise new customers 1 to 2 days to process the order and 3 to 7 days to ship.

    I backed their project in good faith. They took my money in June. And now they tell me they won't be sending me my printer until next month all the while selling and shipping new orders immediately. This is wrong.

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