Multiple printer issues still not resolved

  • Hello:
    If anyone from creality reads these posts I am looking to get a update on my issues. I have replied to the instructions that was emailed that they did not resolve the issues I have since getting the printer. I keep getting the same email with the same instructions. I heard a pop and seen smoke. Printer powers on, getting a loud noise and slight vibration from the base when trying to home or auto level the bed. Nothing moves and lcd will freeze, I have to power off and back on to get to the start screen. After following their troubleshooting steps I also noticed the power supply fan does not work. I am concered now with children in the house and trying to do anything with this printer. Kickstarter backer #11762

    Thank You

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