Creality CR-10 s4. Missing software

  • I just bought the Creality printer cr10 s4 . 2 month wait for delivery. Sales paperwork said comes with Ultimaker and Cura. Didn't get software. 4 emails later and a few through paypal. No return answers. Now i am worried about my future warranty if needed.

    I did get Creality slicer. Machine itself seems O.K. Can anybody shed lite on what is going on and reply to my questions above ?

  • @Chris Dear, for this question, please contact our after-sales team, they will help you immediately.

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