Customs issue with DHL
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Hi,
I'm backer #11 447
I have an issue with DHL, i've paid EUR 49.50.
I follow steps in a news:
I sent the invoice to kickstartersupport@creality.com, with my paypal account, by no news.Can you, please, help me ?
Best regards,
Fabien
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Hi,
I don't want write my mail on apublic forum, can you use private message please ?
Regards,
Fabien
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Dear @RazorJah
I checked with our shipping agent, the 49.5 EUR is for the tariff of the product. Could you please provide the email address that you used to send email to our support address? I will push them to feedback you. Please don't worry.
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Dear @RazorJah
Your tracking number is 1548570343
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Dear @RazorJah
I will check and feedback you later