Where are our printers, the lost sept 9th shipment saga?
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So it seems that the shipment from the 9th sept to Europe/UK has not arrived yet with no updates for backers on what's happened.
Later shipment have arrived with backers in the same country as myself, Ireland/UK.
What's happening Creality, are you going to provide a relevante update on this, or admit that something has gone wrong instead of trying to lead everyone on?
I was backer number 9753.
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@admin do you have any information on my shipment? Thanks.
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@Sanger_a2 I noticed, thanks to ups for updating us before the people we paid to update us
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If you check now they have finally been delivered to UPS.
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If I am not dreaming finally the printer has reached UPS Germany and is moving...
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@admin it's now been 60 days since shipment, are there any updates or has this been forgotten about again?
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@admin
Thanks for the follow up.So based on your chart we are at "step 6" and should see the printers arriving with UPS in three days max, correct?
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Dear @sciolle
I have got the feedback from our shipping agent, the goods are under customs inspection, it has not been released yet. But the good news is that it has arrived at the port.
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@admin
Any feedback from the shipping agent?
Can you answer my previous questions?Thanks
@admin said in Where are our printers, the lost sept 9th shipment saga?:
Dear @sciolle
Totally understand, I will check with our shipping agent for your question, and will give you feedback.
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This post is deleted!
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As you haven't answered on numerous emails to your kickstartersupport mailbox, I'll ask here: what's indeed with CR-6 SE from 9'th September shipment, backer number 9494?
A week ago your representative replied to me in a kickstarter comments that my printer isn't even sent because of late survey completion. It is a total lie, because I have an email from Pledgebox with survey confirmation, and it is dated 13th of June!
Please, give me the tracking number or when to expect it.
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Dear @Kaxximus
For the products, if you have an issue about the power switch and mainboard, just contact our cs@creality.com, we will arrange new stuff for you.
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Dear @sciolle
Totally understand, I will check with our shipping agent for your question, and will give you feedback.
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@admin will we be required to replace our switches and motherboards when we receive our printers or have these been fixed?
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@admin it has been 56 days since shipment as of today then?
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@admin
We have seen this chart before but as you can imagine, we have all been waiting for a long time and it is difficult to make sense of all the information in forums/groups with people in later batches receiving their printers.It would be extremely helpful if you could answer the following questions.
Can you please confirm where the batches of the 5th and 9th of September are?
Are they still on a boat? If so, where is the boat?
If they are in a port or in custom ? where exactly?
Are there any delays?Thanks
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Dear @Kaxximus
As I checked, your shipping was update in the 5th Step. that means your goods is start ship, but it does not mean it was in Germany, please follow the picture, and will make you clear about it.
