Hi,
I recently purchased the Creality CR-6 SE 3D printer two months ago, and the printer has had no issues until now. Whenever I go to Auto-Level the printer, or home the printer, The print head just keeps pushing itself into the build plate. The only way to stop it is to power cycle the printer. One of the solutions that I thought I should try is to install the newest firmware onto the machine. I copied the .DAT file onto an empty SD card (The same card that came with the printer) and inserted the card into the printer. All I got was a boot screen with an empty progress bar that will not move. If I turn off the machine, remove the card, and re-boot, I still only get that empty progress bar. I cannot get the machine to work at all now, no matter what I try. Please Help.
Thanks,
T G

Hi,
I know multiple people have already posted about this, but I cannot seem to find a solution that works for me. I have had CRR-6 SE for about 2 month, and it was working perfectly until now. I printed something this morning, and it all works like it is supposed to. 2 hours later, I go to level the bed for a new print, and the print head doesn't stop at the bed, it just keeps trying to push itself into the build plate. The only way to stop it is to power cycle the printer.

The EE-SX671 lamp sensor on the left of the printer does turn off when the print head gets close to the bed, but the blue light inside the print head does not turn on like is used to (even if I gently push on the nozzle, the blue light will not turn on). As I am new to owning a 3D printer, I do not have any replacement parts, and do not feel like buying any, unless it has a high probability of solving my issue.

Any help would be appreciated,
T

(I sent a copy of this post to Creality Support, and will post reply's below.)