Thank you, we will keep making it better and better together!

How to unbrick your Creality Box:
In many cases, the brick of a box is caused by a power failure or the card removal, so the box will not be turned on anymore.
Please follow the procedures below to fix the bricked Creality Box.

1. Get a USB flash drive.
2. Power off the Creality Box.
3. Unzip the Creality Box firmware file and paste the unzipped file ‘root_uImage’ to the USB flash drive.
4. Insert the USB flash drive to the port on Creality Box.
5. Long press the Reset button - Power on the Creality Box (holding the Reset for at least 6 seconds or a bit longer) - the Creality Box will go to ‘updating’ mode.
6. After the updating, Creality Box will start automatically and the D1 light will flash.
7. Done. The flashing D1 light indicates you successfully recovered your Creality Box.

The link for firmware:
http://file2-cdn.creality.com/model/cfg/box/V1.01b51/cxsw_update.tar.bz2

Dear All,

we will have the update firmware next week, please be patient and Admin will make everybody noticed about it. Thanks for supporting Creality

Hi, well received your question. Please update the firmware as following : Drag the file into an empty SD card, then insert the card into the printer, and it will refresh automatically when it is turned on. During the refresh process, the screen will be black for about 10 seconds after booting, and then the boot interface will be displayed, indicating that the firmware refresh is successful.
The firmware for bin files which is our original files, please try it again. Thank you.

Dear All,
We organize all related videos into a collection so that everyone can find the right one and solve problems.

CR-6 SE unpacking operation English version 0623： https://youtu.be/J6UDlXrfv-4
How to check the CR-6 SE motor does not work (Chinese and English)： https://youtu.be/57q43doOqA4
How to check CR-6 SE extrusion springback tutorial (Chinese and English)：https://youtu.be/7PkuFt1PJkI
CR-6 SE heating restart inspection tutorial：https://youtu.be/yYL8DUsHS98
CR-6 SE Booting No Response Checking Tutorial：https://youtu.be/jQF2bQDStXc
CR-6 SE boot screen does not light up inspection tutorial：https://youtu.be/MLrSUzVtsAM
How to check the CR-6 SE nozzle without heating tutorial (Chinese and English)：https://youtu.be/oKdanIJWFOA
CR-6 SE adjusts the X-axis level tutorial (Chinese and English)：https://youtu.be/MUmqPfcxLv0
CR-6 SE cleaning nozzle Heatbreak tutorial (Chinese and English)：https://youtu.be/SVqFEmMpHwU
CR-6 SE needle cleaning and nozzle replacement tutorial (Chinese and English)：https://youtu.be/CHZMgMCw68U
CR-6 SE Extrusion Mechanism Replacement Tutorial (Chinese and English)：https://youtu.be/WSBrzfEQwVg
CR-6 SE replacement print nozzle module English version：https://youtu.be/e-S9NJrXL80
CR-6 SE replacement nozzle kit tutorial (Chinese and English)：https://youtu.be/nHAo_39aEbA
CR-6 SE replacement pressure-sensitive kit tutorial (Chinese and English)：https://youtu.be/QB0P2opolqA
How to update the motherboard firmware for CR-6 SE (8-bit chip)：https://youtu.be/dxggdc2Bqp0
CR-6 SE firmware brush tutorial 32-bit chip STM32F103：https://youtu.be/5JAwU00jH4k
How to flash the motherboard firmware for CR-6 SEL::https://youtu.be/giLGRq7UM2k
CR-6 SE upgrade and replace the 32-bit motherboard to detect the English version.：https://youtu.be/5B1WloCW0O4

Time: August 27th, 2020
Dear Valued Clients,

we would like to appreciate you for consistently support to Creality 3D for so many years, and we feel deeply honored to serve you with printers, printer parts, and filaments. For providing you with further excellent service and products, we would like to make a brief declaration of BL touch as below:

1. The BL Touch kit sold by Creality applies to all 8-bit motherboard 3D printers,

2. If currently, BL touch kit wants to compatible with a 32-bit motherboard 3D printer, please check BL Touch Introduction.pdf in the Ender-3 list to do up-gradation.

3. Creality has already published new BL touch kit to compatible with a 32-bit motherboard 3D printer, please check Following documents in our website: https://www.creality.com/download/32

Ender-3 - Marlin2.0.1- V1.3.1- BLTouch.bin
Ender-3 - Marlin2.0.1- V1.3.1- BLTouch - TMC2225.bin

Ender-3 Pro - Marlin2.0.1 - V1.3.1 - BLTouch.bin
Ender-3 Pro - Marlin2.0.1 - V1.3.1 - BLTouch - TMC2225.bin

Ender-3 V2-Marlin-2.0.1 - V1.3.1 - BLTouch.bin
Ender-3 V2-Marlin-2.0.1 - V1.3.1 - BLTouch - TMC2225.bin

Ender-5 - Marlin2.0.1 - V1.3.1- BLTouch.bin
Ender-5 - Marlin2.0.1 - V1.3.1- BLTouch - TMC2225.bin

Ender-5 Pro- Marlin2.0.1 - V1.3.1 - BLTouch.bin
Ender-5 Pro- Marlin2.0.1 - V1.3.1 - BLTouch - TMC2225.bin

This is the video of 32-bit motherboard install the BL touch tutorial for your reference:
https://youtu.be/HhrKBajQ5LA

We will continue to provide you with the quality products and service which you've come to expect and even more.

If you have any questions or concerns, please don't hesitate to contact our sales representatives or email us at info@creality.com.

Thank you,
Shenzhen Creality 3D Technology Co., Ltd,

Dear Tim, I will transfer your suggestions to our team, thank you. We will try the best to make our product better.

@PandaTerminator ， Hi, Panda, now the specific BL touch for Ender-3 V2 is not released yet, once it is officially released, I will add the purchasing URL for you guys. thanks for your support.

Dear @laazarus

If the goods are on the boat, the shipping status will be keep same, if it finishes customs clearance, the status will update.

Hi, Creality users & families, for better user experience, Creality just updated our website, there might be a little bit different than the previous one, we would be appreciated that you give us your feedback & suggestions about the website while using it. so that we can better solve the problem, improve the website, and added more functions you might need. for example: do you feel difficulty in entering the website? how long it takes you to load the website ? or is there any problem you encounter when you use the forum? we would be appreciated your feedback & suggestions.

Create the Future, Creality 7th Anniversary Celebration and 3D Printing Industry Summit, Opening Soon!

www.creality.com
https://www.creality.com/activity-news/creality-7th-anniversary-celebration
#creality3d #creality #creality3dprinter #7anniversary

Dear @aaronse42 @gigor

The slicer 4.8 is only for the Portuguese language, if you use English, please download other software in our website. Thank you for your support.

Dear @Bruce

There is no special requirement for carbon fiber consumables printing, there is no difference between the two printing

Dear @wildthinx

Clean the platform, loosen the screws on top of the platform, drop the platform, press the platform with both hands to make the platform fit the screen, tighten the screws, leveling success, and then slightly enhance the exposure time, and then print

Dear @jimrogers01

Which 3d printer you have now?

Dear @rickysol

You can view the Creality website, in the download page, find CP-01, there is a PDF file, that will help

https://www.creality.com/download

Dear @marian @SyntaxNero @Mr-T

If your CR-200B doesn't work well, could you please send me the serial number, that we can check which batch of the machines are and give you the best professional after-sales service. Thank you for supporting .

Dear @Armel

It may be a problem with BL-touch, the middle of the needle does not pop out, you can try to repair the BL-touch or to replace

Dear @CREE

If you need to print large parts, you may consider cutting the parts into multiple parts and assembling them, or purchasing a larger size printer.

Dear @ggoutier

Click back to the home point and adjust the four directions of the nut to level, if still can not close to the platform, try to adjust the Z-axis compensation, and then can not succeed, check whether the machine assembly problems.