UPDATE: I downgraded to Chitubox v1.6.5.1, and was given the option to save the file as a .ctb rather than only a .cbddlp. Loading that into the printer fixed it and I can see the files I'm exporting now!

I was able to get a test print from the included Eiffel Tower Model, however I'm not able to use Chitubox to slice my own models. Whenever I do, I get "Unsupported File Format" (or something like that) whenever I try and select the model for printing. Additionally no preview image appears on the screen like it did with the demo models.

I've noticed that the default output format for Chitubox is .cbddlp, and the ones for the model I printed were .ctb. Changing the file extension does not fix it for me.

I'm using Chitubox v1.7.0. Is this version not compatible with the printer? For my Ender 3 using Cura you just click Slice and Save and it generates the GCode for you to plug into the printer. Is there an additional step that's needed to get things sliced and printed on the LD-002R?

Had the printer for 48 hours, so it's quite disappointing that the recommended software doesn't seem to work.

Here's a list of troubleshooting steps I've taken:

1. Tried Printing a .cbddlp file.
2. Tried changing the file extension to .ctb.
3. Re-Exported the model on Chitubox and tried steps 1 and 2 again.
4. Reformatted the included Flash Drive and tried printing again.
5. Flashed the Firmware with the one on the Support Page and tried printing again.
6. Tried using a different USB Drive (freshly formatted to FAT32).

Hi there,

I'm having the same problem. I am unable to get files sliced by Chitubox to be read by the LD-002R. I get the same error the others mentioned of "Unrecognized File Type".

I took your advice and downloaded the Firmware. Loaded it onto the included USB Drive, and ran it like I would a print on the machine. It processed it and said something like "A Power Reset is Required Before Firmware Updates can be Used". Went back to the computer and loaded up the file I want to print, then changed the file extension to ".ctb". The file appears to still be recognized and openable by Chitubox. However when I go back to the printer I get the same problem.

I was able to print the test model of the Eiffel Tower, but after clearing the USB Drive can't get anything to work. I'm using Chitubox v1.7.0. All files save as ".cbddlp" from the software, so I'm not sure how to get it to the format you suggest other than changing the file extension.

Many thanks for any advice you can offer!