saw mine was shipped on September 9th, nothing since that date.....
Backer #1634

got it, many thanks.

mine arrived last week

I agree.

I bought the Cloud box thinking it would act like Octoprint, was extremely disappointed.

Finally reconnected my old Octoprint instance (using Raspberry Pi), added the config for the CR6-SE and haven't looked back.

Creality Cloud box is now just collecting dust....shame really.

My printer arrived today, and after putting it all together I eager loaded the filament.

I too found that the filament was not feeding, and the manual feed option on the screen also appeared to not be doing anything.

I am pleased to announce that I now have it working.

What did I do ?
Well, I unscrewed the cover off of the base plate so I could push all of the connectors home - that didn't help.
Then, I took the extruder apart. This thing sprung off into several pieces
Whilst apart I could see the extruder motor assembly and it was actually moving - silent and slow

I reassembled the extruder assembly (there's a really useful video on YouTube for this) and voila, mu printer is now printing

Hope this helps you.

Do you have the Kickstart app on your phone?

If so, log in and :

• click on the 3 bars at the top left (Android)
• Select Profile
• select Creality CR-6 SE
• Click on "View Your Pledge"

Backer number is at the top under your name.

saw mine was shipped on September 9th, nothing since that date.....
Backer #1634

Hi team,

I've sent a request via the kickstarter app to try and find out where this printer is.
My backer ID is 1634 and the printer was reportedly shipped on September 9th, but I have had no contact since then from any delivery company, and am concerned when I might receive this printer.

I also raised concern that my shipment was listed under EUROPE, when in fact I am in the UK....does that make a difference?

Can you respond please as we will soon reach 2 months from shipping date with no delivery.

kind regards

Andy.