@admin Same thing happens here. I'm printing fine and suddenly a screen comes up with the title "TIP" which doesn't even make sense in English. It asks me to check the filament and hit continue. It does this, like every 10 minutes or so, and when it does it the printhead returns to x0 y0 leaving a stream of extrusion all over the model. If I'm not standing there, I'm wasting build time and having the extruder cook for a long time (waste of electricity and shortening the extruder's life). I've stood at the machine, watching it when it failed and the filament runout light never even blinked. Maybe you need to have de-bouncing code in the filament error screen (ie: if the filament detector errors, pause for 500ms, check it again and if still in error, THEN run the homing /reset code, but if not, just ignore it). This is getting to be a real pain, is ruining the quality of prints, and seems to be a half-baked, unprofessional product. Please offer a real fix, not, "just disconnect the runout detector and fashion your own jumper to fool it, even though we marketed it to you as a selling point of this great, new machine, and you paid extra for it".

@admin Same thing happens here. I'm printing fine and suddenly a screen comes up with the title "TIP" which doesn't even make sense in English. It asks me to check the filament and hit continue. It does this, like every 10 minutes or so, and when it does it the printhead returns to x0 y0 leaving a stream of extrusion all over the model. If I'm not standing there, I'm wasting build time and having the extruder cook for a long time (waste of electricity and shortening the extruder's life). I've stood at the machine, watching it when it failed and the filament runout light never even blinked. Maybe you need to have de-bouncing code in the filament error screen (ie: if the filament detector errors, pause for 500ms, check it again and if still in error, THEN run the homing /reset code, but if not, just ignore it). This is getting to be a real pain, is ruining the quality of prints, and seems to be a half-baked, unprofessional product. Please offer a real fix, not, "just disconnect the runout detector and fashion your own jumper to fool it, even though we marketed it to you as a selling point of this great, new machine, and you paid extra for it".

I'm having the same problem. Every 10 minutes or so, it seems to ask me if the filament is okay. I've stood in front of it watching the blue light on the filament detector and it doesn't ever go out or flash or anything. The screen just asks me to push the button to continue, but in the process, it strings a mess all over the print. I can't stand around and babysit it all day. a 3 hour print took 8 hours because of all the lost time.j

I don't understand Creality's instructions. Look for metal shrapnel? There's nothing in there and like I said, I've watched it at the moment it errors. The blue light doesn't even flicker. Other ideas?