Hello and Happy New Year,
Setup 5 plus last night, followed instructions on how to level glass bed, paper - adjust - retest - Auto level. BL touch operating ok
Was able to get 1 test cube to print that is all.
Decided to Watch Creality video dated 29th Nov 19- followed as per video all ok
I have switched off printer, connects cables then switches back on, I have also Checked and reset Z offset to 0 and stopped last print 3 times
For some unknown reason now my bed stops 240mm short of the BL touch probe and unable to get bed to raise any further even switching off and manually turning bed up to just below nozzle, BL touch sensor still flashing red and pin in retracted position does not reset the bed.
How do I do a factory reset?? How do I get the bed in the correct position?
Any help in this matter would be greatly appreciated

Thanks I am very frustrated..

DD

@Volvo-2020 I am have the same problem. I am new to 3D printing. I have done what you have done and now my bed stops where yours did. Did you solve the problem and find a reset option?

Thanks for the help.

DD