@Cotton728 I figured out how to fix my problem. I downloaded Cura and sliced a new file to see if it could print that and that worked, it seems that the pre-downloaded files couldn't be printed.
Best posts made by eric.holmes
Latest posts made by eric.holmes
Creality CR-6 won't print
I got my printer about two weeks ago and I set it all up, I leveled the bed, I preheated the nozzle and the build plate, and I put the SD card in. But when I went to try my first print none of the prints showed up. I've tried lots of things over these last two weeks but nothing has worked. If anyone can help me I would really appreciate it.