@jesslehr have you got this problem resolved? I am having the same problem.
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Doesn't recognise disc
Purcashed a new Ender 5 Pro a couple weeks ago. Worked fine. After last print for some reason the disc was compromised and would not work. I reformatted disc only to find when I place in printer it could not find it. Even with a new disc, printer could not find it. Any ideas what I can do to fix.