Has anyone got one of these printers and not had alot of issues? i have been utterly screwd over here in NZ, bought this printer new and it never worked from the box, place i bought it from doesnt want to replace anything and i have tried contacting creality multiple times on here and other places and no response ever from them.
Lesson learned to never buy from this company again, cheap unreliable crap at a mid cost.

you never got a reply either, it seems creality doent support there product at all!! cant believe i bought junk from this company. never again, i will make sure to spread the word on every youtube video of creality i see

Yea i got this printer and have had nothing but troubles, failed from the first time i turned it on. would never auto level, literally it would force the head down into the plate for no reason.
And like you i thought creality was the company to buy from but what a mistake, it looks like everyone that gets there printers has issues to some degree and these forums are basically useless as they never respond to anything.
Shop that sells it isnt doing anything, so basically i spent $1200 nzd for a 3d printer that never worked from the box and get no support from people here selling it or creality on these forums.

Hi,

i have recently purchased the CR-10s pro v2 printer, got it home and set it up and right from the get go there was a issue with the z axis and bl touch. It would never level properly. I took it back to the supplier here in NZ and they have had it for 9 days now and still haven't fixed anything, after emailing them they said i can have it back still not working and that they think its the main board that's faulty and that i would have to pay for the replacement.
Firstly, how often is the main board the culprit in these situations, and do they often ship faulty?

The z axis right from the start would be half way up the gantry but saying the z axis was at 0.00. tried powering down and manually adjusting the axis to no avail. The auto home function would make the head of the printer just keep going lower until it hit the plate and i would need to pull the plug to stop it.

Since taking the printer back to them i found a video online about this problem and he used pronterface to reset the eeprom and give the correct z axis cooridnates.

My question is, is it worth me getting it back and trying the pronterface fix (is this the common fix for this issue?) or going for a full refund, which i foresee being a massive ball ache. And take in mind i had the printer for all of 1 hour the day i bought it before taking it back.

Any advice would be greatly appreciated