hi,@PoE 1. Please update the firmware again, and then execute the Z-axis compensation execution code; BLtouch Z axis compensation code.zip Ender-5Plus -BLTouch -0117_V1.70.2 BL.hex https://drive.google.com/drive/folders/14TmzhP_OleP9I098mP3SVDwxpa_gqwSU Level again according to the unboxing video and leveling video. https://youtu.be/soSrvoosY1c https://youtu.be/NBatdrVr-mM If the issue still exists, please send an email to cs@creality.com and attach the videos in detail. There will be professionals to help you.