I attempted to install a Sprite Pro yesterday and had a major issue trying to mount it onto the supplied Back Plate (The bit with the wheels that attaches to the printer with the wheels to ensure I am using the right words )
It will not fit correctly due to one of the connectors jamming against the backplate.
Is there a specific skill to this or do I just need to be a bit more vigorous with the pressure
![1_1650549394398_Sprite.jpg](Uploading 100%) ![0_1650549394396_Sprite Connector.jpg](Uploading 100%)
Have attached a picture of the issues
any advice greatly appreciated.
My only thought is that I bought the extruder off of Banggood and am not sure if they an official retailer. I am tempted to buy again directly from Creality but would rather try again with what I have before I buy another